Terms of service
CafeTechnica – Terms of Service
**Effective Date:** [Insert Date]
Welcome to CafeTechnica. By using our services, visiting our premises, or transacting with us, you agree to the following Terms of Service. Please read them carefully.
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## **1. Services Covered**
These Terms apply to all services provided by CafeTechnica, including:
- Coffee machine repair and servicing
- Sale of new and refurbished machines
- Purchase of used machines from individuals or businesses
- Consultation and maintenance plans
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## **2. Eligibility**
To use our services, you must:
- Be at least 18 years old
- Provide accurate, complete contact and billing information
- Be the legal owner of any equipment sold or submitted for repair
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## **3. Service Terms**
### 3.1 Diagnostics & Repair
- A diagnostic fee may be charged, which is applied toward the final repair cost if the customer proceeds.
- No repair will be undertaken without customer approval of the estimated cost.
- Repair timelines are estimates and may vary depending on parts availability.
### 3.2 Maintenance
- Scheduled maintenance plans must be paid in advance or per the agreed contract.
- Missed appointments without 24-hour notice may incur a fee.
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## **4. Sales of Machines**
### 4.1 New & Refurbished Machines
- All machines sold are tested and confirmed to be in working order.
- Warranties (if applicable) will be clearly stated at time of sale.
- All sales are final unless covered under warranty or otherwise agreed upon in writing.
### 4.2 As-Is Sales
- "As-is" sales carry **no warranty** and are non-refundable.
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## **5. Purchase of Used Machines**
- We reserve the right to refuse the purchase of any equipment without explanation.
- Sellers must provide identification and proof of ownership.
- Payments are made after inspection and acceptance of the unit.
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## **6. Payment Terms**
- Full payment is required before return or delivery of repaired/sold machines.
- Accepted payment methods: cash, major credit/debit cards, bank transfers.
- Invoices are due upon receipt unless otherwise stated.
- Late payments may incur interest at a rate of 5% per 15-day period overdue.
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## **7. Warranties and Returns**
- Repairs come with a 90-day limited warranty on parts and labor.
- Warranty does not cover misuse, external damage, or unauthorized modifications.
- Return requests for sold machines must be made within 7 days of delivery if applicable.
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## **8. Liability**
- CafeTechnica is not liable for:
- Data or program loss from smart-enabled coffee machines
- Pre-existing faults not directly caused by our services
- Any indirect, incidental, or consequential damages
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## **9. Customer Responsibilities**
Customers agree to:
- Provide truthful information
- Collect repaired machines within 30 days of notification (storage fees may apply after this period)
- Follow care instructions and maintenance guidelines for any equipment serviced or sold
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## **10. Intellectual Property**
All website content, logos, product descriptions, and service materials are the intellectual property of CafeTechnica and may not be used or reproduced without permission.
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## **11. Privacy Policy**
Please refer to our separate [Privacy Policy] for information on how we handle personal data.
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## **12. Modifications**
CafeTechnica may update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of those changes.
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## **13. Governing Law**
These Terms are governed by the laws of [Insert Jurisdiction – e.g., the State of California, UK Law, etc.]. Any disputes shall be resolved in the appropriate courts within that jurisdiction.
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## **14. Contact Information**
For questions or concerns about these Terms, contact us at:
**CafeTechnica**
[Insert Address]
[Insert Email]
[Insert Phone Number]
[Insert Website]
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Let me know if you'd like a **PDF version**, **web version**, or a version that includes a **customer signature field** for service contracts!